Last updated: March 2026
This privacy policy explains how Coastline Automation Ltd (“we”, “us”, “our”), trading as TradeCatch, collects, uses, stores, and protects personal data.
Coastline Automation Ltd is a company registered in England and Wales.
We operate the website tradecatch.ai and a family of AI products for trade businesses under the TradeCatch brand, including RingCatch (ringcatch.ai), ReviewCatch, QuoteCatch, ReturnCatch, and BookCatch.
This policy covers:
Website visitors: People who visit tradecatch.ai or any TradeCatch product website, book consultations, or contact us by email.
Product users: Trade businesses who sign up for and use TradeCatch products.
End users: People who interact with TradeCatch products (e.g. callers who speak to a RingCatch AI agent, customers who receive review requests from ReviewCatch).
Each TradeCatch product may collect different types of personal data. Please refer to the privacy policy of the specific product you are using for detailed information. For RingCatch, please see the RingCatch Privacy Policy.
We do not:
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:
Consent: When you submit your contact details through our website or sign up for a waitlist.
Contract performance: When you sign up for a TradeCatch product, we process your data as necessary to deliver the service.
Legitimate interest: For quality assurance, service improvement, and dispute resolution.
Some of our service providers are based in the United States. When your data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR, including UK International Data Transfer Agreements and Standard Contractual Clauses.
We retain personal data only for as long as necessary for the purposes described in this policy. Waitlist emails are retained until the relevant product launches or you unsubscribe. Client data is retained for the duration of the relationship plus 6 years to meet UK legal requirements.
Under UK GDPR, you have the right to access, rectify, erase, restrict processing, port, and object to the processing of your personal data. You also have the right to withdraw consent at any time and to lodge a complaint with the ICO (ico.org.uk).
To exercise any of these rights, contact us at hello@tradecatch.ai.
Our website uses cookies. See our Cookie Policy for details.
We may update this privacy policy from time to time. When we make significant changes, we will update the “Last updated” date at the top of this page.
Email: hello@tradecatch.ai
Post: Coastline Automation Ltd, [REGISTERED_ADDRESS]